Updated (9/26/2024)
At Intergetik Marketing Solutions, we are dedicated to delivering high-quality digital services tailored to each client’s specific needs. Due to the custom nature of our services, timelines and project completion dates can vary significantly. Below are the general guidelines governing our fulfillment process.
1. Service Delivery Timeline
The timeline for each project is determined based on the scope of work and the level of collaboration between Intergetik and the client. We will establish a mutually agreed-upon timeline during project discussions, and clients are expected to provide necessary feedback and resources promptly to maintain this timeline. Delays caused by client inactivity or lack of required materials may result in extended project deadlines.
2. Client Responsibilities
To ensure successful project completion, clients must provide any required information, materials, and approvals in a timely manner. Delays or failure to provide necessary inputs may impact the project’s progress and final delivery date.
3. Project Completion
A project is considered complete once all agreed-upon services are delivered and the final approval is received from the client. Any additional revisions or work outside the original project scope may incur additional charges, which will be discussed prior to commencement.
4. Refunds and Cancellations
Refunds are generally not provided once work has begun. However, if a client feels unsatisfied or there are unforeseen issues, we encourage them to reach out to discuss possible solutions. In rare cases, refunds may be offered based on mutual agreement. If a project needs to be canceled before work starts, clients should contact us promptly to explore possible options.
5. Customer Service
For any questions or concerns regarding your project or fulfillment, please refer to the contact information on our Contact Us page.
6. Modifications to This Policy
We reserve the right to update this fulfillment policy at any time. Any changes will be posted on our website.